Services

Outbound CRM

Outbound CRM focuses on proactive communication with patients and customers to ensure continuity of care, operational efficiency, and stronger relationships. Through structured medical and non-medical outreach, organizations can reduce missed appointments, improve treatment adherence, and collect valuable feedback—supported by CRM automation and performance analytics.

Inbound CRM

Inbound CRM manages and optimizes incoming interactions from calls, websites, WhatsApp, chatbots, and digital campaigns. All inbound inquiries are captured and logged into a centralized CRM system, enabling faster responses, better visibility, and improved engagement and conversion rates.

Clinical Governance & Medical Audit

Our Clinical Governance & Medical Audit services support healthcare organizations in maintaining quality of care, compliance, and patient safety. Through systematic review of medical records, documentation assessment, and continuous follow-up, we help reduce medico-legal risks, improve clinical consistency, and strengthen institutional trust.

Revenue Cycle Management (RCM) & Quality Monitoring

focusing on managing the full patient account lifecycle from registration to final payment while maintaining high service standards. It highlights the key RCM components, including approvals, claims, and denials handling, alongside the role of quality monitoring in ensuring accuracy, professionalism, and consistent customer service performance.

Our Integrated Approach

MAS Tech provides specialized healthcare solutions designed to improve patient engagement, operational efficiency, and clinical quality. Our services focus on CRM-driven workflows and clinical governance systems that support better decision-making, stronger compliance, and improved patient and organizational outcomes.

Get Free Medical Consultation, Call +201050859451

MAS Tech delivers personalized medical tourism experiences by combining advanced healthcare, trusted medical partners, and seamless travel coordination. From consultation to recovery, we ensure a smooth, transparent, and patient-centric journey supported by digital solutions and continuous care.